CUSTOMER SERVICE

WHY RECOGNITION?

Recognition has never been more important that it is today. Companies must acknowledge their employee’s contributions and efforts in order to promote loyalty and employee pride in their company and themselves. Research has shown time and again that while competitive pay and benefits may attract the best talents, it is an environment that promotes recognition throughout the company that stands the best chance of retaining their valued employees and sustaining growth.

HOW TO ORDER

Award making is a complex process. To best serve your individualized needs in text, spelling, logos and customer satisfaction, we prefer face-to-face transactions. We realize this is not always possible so we do accept orders by phone, fax, or email. If you are unable to visit our showroom in person, please send us complete information about your awards needs, including your first and last name and contact information. Once we have received your order, one of our representatives will call to confirm your order and answer any questions.

PAYMENT TERMS

  • Payment in full upon receipt
  • Delivery time varies depending on item, quantity, time frame, etc.
  • We accept Master Card, Visa, American Express and Discover Card

    • PROCESSES

    • Rotary Engraving- Uses a diamond-tipped tool to ‘scratch’ into the surface of metal or plastic.
    • Laser Etching- Uses a computer controlled laser beam to engrave directly into the surface of wood, glass, acrylic, plastic and coated metal
    • Sublimation- Specialized inks are transferred to the surface of an item with heat. The finished product resembles a silk-screened look. One advantage sublimation offers over silk-screening is the ability to transfer a photograph and other multicolored or detailed artwork onto a variety of specially treated items without losing any of the vibrant colors or details.
    • Bronze Casting- Although we do not cast metals in-house, we offer customized signage and memorials including text and logos

    ARTWORK GUIDELINES FOR ENGRAVING

    • Electronic Art- Advance Awards prefers vector based files such as CorelDraw, Adobe Illustrator, or an eps. Please include any fonts used or convert text to curves.
    • Non-Electronic Art- For Engraving: Please submit on clean white paper. Image should be generated in black and white, with no gray. Please note that “internet” logos or artwork are low resolution and not acceptable for engraving.

    SAMPLE WORDING

    SERVICE AWARD
    Presented to
    (Name)
    In appreciation for
    10 years of loyal
    and dedicated service
    (Date)
    CIVIC LEADER
    Presented to
    (Name)
    For your generous commitment of time, support and inspiration to our endeavors
    (Date)
    AWARD OF EXCELLENCE
    Honoring the few who gave their time and love to those in need.
    (Name)
    (Date)
    LEADERSHIP AWARD
    Presented to
    (Name)
    For his/hers dedicated service and commitment to excellence.
    (Date)
    SAFETY AWARD
    This award is presented on behalf of
    (Company)
    In appreciation for
    an accident free year.
    (Logo)
    (Date)
    OUTSTANDING PRODUCER OF THE YEAR
    Presented to
    (Name)
    In recognition of your ability to far surpass all sales quotas set by the experts
    (Company Name/ Logo)
    (Date)
    SALES ACHIEVEMENT
    Presented to
    (Name)
    For Quarterly Sales Exceeding $250.00
    Company Name
    (Date)
    (Company Name)
    EMPLOYEE OF THE MONTH
    Congratulations to
    (Name)
    (Title)
    In recognition of your exceptional performance.
    (Date)